Mean people suck and they suck the life out of you. Tim Gray, Visual Eyes, Huntingdon Valley, PA I don’t like when they take their prescription somewhere else because I could not satisfy their needs. They can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. As Sam Walton stated, the customer is the boss.Adam Ramsey, OD, Socialite Vision, Palm Beach Gardens, FL I am going to say the wrong thing in exam room since I am thinking about a million things at the same time.Tiffany Firer, Lifetime Eyecare, Jenison, MI Since then, I have been very sensitive about patients noticing my anxiety in tough conversations and making me feel bad. I had a patient make fun of me for shaking as I was receiving her verbal abuse. William Chancellor, Eye Can See Eyewear, McDonough, GA The fear that my skill and knowledge of optics is outweighed by the patients’ ability to Google.Angel Miller, Cynthiana Vision Center, Cynthiana, KY Gayle Bergthold, Bee Cave Vision Center, Bee Cave, TX That the mean ones will return even when we do not recall them.Josh Bladh, Dr Bladh OD, Diamond Bar, CA I should rephrase that, I hate fixing frames that look like they haven’t been cleaned for six months. POFs! I hate fixing patients own frames.Elizabeth Knaus, A to Z Eye Care, Arcata, CA That I won’t be able to figure out why their glasses don’t work for them.Meredith Hall, Miller Family Eye, Cedar Rapids, IA That they might sneeze or cough on me right when you go in for the PD.BJ Chambers, Carrera Optical, McQueeney, TX That they think they know more than we do about eyecare and it creates an argument.Paula Hornbeck, Eye Candy, Delafield and Mequon, WI That they will take the information of the frame I just styled them in and try to buy it online.That I miss something and they sue me.Diana Canto-Sims, Buena Vista Optical, Chicago, IL It happened to my husband when he was working at Pearle Vision. That someone dies of a heart attack in the exam chair.Texas Smith and Associates, Citrus Heights, CA I feel like the “mask Nazi” in the store and I get upset about people’s lack of respect and social distancing with other humans. I’ve become a huge germophobe due to the pandemic.Larah Alami, OD, Hudson River Eye Care, Tarrytown and White Plains, NY Getting a question that I should know the answer to but don’t.Not getting the seriousness of potentially detrimental diagnosis across to patients, like glaucoma - they can’t see it, testing is expensive, etc.Katie Billman, Meridian Family Eyecare, Meridian, ID If they can’t trust him to make a decision on his own then come with him to the appointment. They get mad about what he got or how much he spent. When a man buys glasses without his wife present.
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